Features
A capability catalog organized around outcomes—so teams can evaluate what matters without reading a long, unstructured list.
Buyer experience & conversion
- Clear totals and fee presentation built for transparency.
- Configurable checkout fields for operational requirements.
- Buyer-facing ticket delivery patterns designed for scanning workflows.
Ticketing configuration
- General admission and reserved seating language where applicable.
- Offer and on-sale windows designed for operational rules.
- Capacity and gate configuration patterns that reduce surprises.
Revenue tools
- Promo and access codes with audit-friendly rules.
- Fee and tax configuration designed for control across channels.
- Order actions (refund/void/resend) built around policy and accountability.
Operations & staffing
- Role-based access controls aligned to real teams.
- Scanner workflows designed for speed and clarity.
- Operational logs designed for post-event reconciliation.
Reporting & analytics
- Operational dashboards and exports that answer day-to-day questions.
- Segmentation-friendly data patterns for marketing and finance.
- CSV export for downstream analysis without blocking operations.
Integrations & developer tooling
- GraphQL-first APIs for typed, predictable integrations.
- Event-driven webhooks with delivery/retry semantics.
- Backwards-compatibility principles designed to reduce integration churn.
FAQ
Common questions
Do you offer a marketplace for events?
No. Lyonl is a ticketing platform for operators. The marketing site intentionally focuses on selling the platform, not listing events.
Do you store card numbers or CVV?
Lyonl is designed to avoid storing sensitive payment card data in application databases and logs. Exact handling depends on your payment provider configuration.
Can we integrate with our existing systems?
Yes. Lyonl is GraphQL-first and supports event-driven integration patterns via webhooks. A technical demo can focus on the workflows you care about.
How do you handle operational access and accountability?
Lyonl uses role-based access controls and audit-friendly staff workflows so sensitive actions are constrained and reviewable.
See Lyonl against your workflow
Get a demo that focuses on your operations: configuration, roles, scanning, refunds, reporting, and integration needs.